By platform

Terms & Conditions Generator for Squarespace

Written for Squarespace Analytics, Commerce, Scheduling and the cookie banner’s actual behaviour.

Generate your terms and conditions Read the terms and conditions guide

Squarespace sites lean heavily towards services, courses and appointments rather than physical goods, so the terms have to handle booking, cancellation and no-show policies as the main event.

Squarespace bundles analytics, commerce, forms, scheduling and email marketing into one product, which means a site owner who never installed anything is still running several distinct processing operations. Squarespace Analytics is on by default and cannot be disabled, only supplemented.

The platform provides a cookie banner and a "restrict cookies until consent" option, but the behaviour depends on which region rules you select and whether third-party code blocks are categorised. Code injection and third-party blocks are not gated automatically.

Squarespace Scheduling (formerly Acuity) is the most sensitive part of the stack for many users, because appointment intake forms in wellness, therapy and beauty routinely collect health information.

What a terms and conditions for a Squarespace site has to cover

Booking, rescheduling, cancellation and no-show terms, with any fee stated up front
Statutory cancellation rights, stated separately from your own policy
Course or digital content licensing and access duration
Liability limits appropriate to the service, within consumer-law bounds

How a Squarespace site actually moves personal data

Squarespace Analytics identifiers

Set on every visit, feeding the built-in reports. Non-essential under UK and EU rules, so consent should precede them.

Form block submissions

Stored in form submissions, emailed, or pushed to Google Sheets or an email marketing list depending on configuration - each destination a separate recipient.

Commerce orders and customer accounts

Billing and shipping data, order history and, where enabled, saved customer accounts.

Scheduling intake forms

Appointment details plus free-text intake answers, which in health, therapy and beauty contexts are special category data.

Squarespace Email Campaigns

Subscriber lists, open and click tracking, and the consent that authorised them.

Code injection and third-party blocks

Anything added through code injection loads on page render and is not covered by the banner unless explicitly handled.

Third parties the draft will ask you about

Squarespace Inc. · Stripe · PayPal · Squarespace Scheduling · Google Analytics 4 · Mailchimp · Zapier

The rules that apply

Squarespace Terms of Service and DPA

Squarespace processes visitor data on your behalf and publishes a data processing addendum and sub-processor list.

Squarespace Analytics

Always active on Squarespace sites, setting its own identifiers, which makes it a disclosure item whether or not you use the reports.

Cookies and visitor tracking settings

A configurable banner with regional rules, plus an option to restrict cookies until consent that has to be enabled deliberately.

Squarespace Commerce

Orders, customer accounts and payment hand-off to Stripe or PayPal.

Squarespace Scheduling

Appointment intake, reminders and client records, often including health data.

What the generated terms and conditions contains

Who the contract is with and how it is formed
Your legal entity, and the exact moment acceptance happens - account creation, checkout, or continued use.
The service, the licence and its limits
What you are actually providing, what the user may do with it, and what they may not.
Price, payment, renewal and cancellation
Billing cycle, auto-renewal, price-change notice, and how either side ends the arrangement.
Acceptable use and enforcement
The behaviour that gets an account suspended, and the process you follow before you suspend it.
User content and intellectual property
Who owns what, the licence you need to run the service, and the takedown route for infringing material.
Warranties, liability and indemnity
Disclaimers that survive local consumer law, and caps that are actually enforceable rather than theatrically broad.
Governing law, jurisdiction and disputes
The law that applies, the courts that hear it, and any pre-litigation steps you require.

Publishing the document on Squarespace

Add each document as a page, then hide it from navigation
Keep the URL clean, and place the links in the footer instead of the main nav.
Link the privacy policy from checkout and forms
Commerce settings allow policy links at checkout; forms should carry a link where they collect personal data.
Enable cookie restriction and pick the right region rules
Then verify with a scan that analytics genuinely waits for consent.
Review code injection
Anything there needs categorising or removing.
Set Scheduling intake fields deliberately
Collect only what you need, and add an explicit consent statement where health information is involved.

Where this usually goes wrong

Assuming the banner blocks everything

Restricting cookies until consent covers Squarespace’s own cookies and some integrations, not arbitrary code injection.

Scheduling intake collecting health data with no Article 9 condition

The intake form is where this happens, and the privacy policy usually says nothing about it.

Form submissions duplicated to Sheets or Mailchimp undisclosed

Each destination is a recipient with its own retention.

No cookie table

Squarespace does not generate one, and a banner without a per-cookie disclosure fails the UK and EU test.

Marketing consent inferred from a contact form

A form submission is not a newsletter subscription unless it asked.

Frequently asked questions

Does Squarespace include a privacy policy?

No. It provides hosting, a cookie banner and its own data processing addendum. The policy content is yours, and it needs to describe the Squarespace features you have enabled.

Can I turn off Squarespace Analytics?

No - it is part of the platform. That is precisely why it belongs in your cookie and privacy disclosures rather than being treated as invisible infrastructure.

Where do I put the policy links on Squarespace?

In the footer so they appear site-wide, plus a link at checkout and next to any form that collects personal data.

Are terms and conditions legally binding?

They are when the user had a genuine opportunity to read them and took a positive step to accept. Clickwrap - a ticked box next to a visible link - holds up far more reliably than a "by using this site you agree" line in the footer.

What is the difference between terms of service and terms and conditions?

Nothing substantive. "Terms and conditions" is the more common phrasing in the UK and Commonwealth markets, "terms of service" in the US and in SaaS. The clauses do the same job.

Can I limit my liability to zero?

No. Most consumer regimes void attempts to exclude liability for death, personal injury or fraud, and unfair-terms rules strike out caps a court considers unreasonable. A cap that is drafted to survive review is worth more than one that is struck out entirely.

Do I need terms if I sell nothing?

If users can register, post, comment or upload, yes - the terms are what let you moderate, suspend and remove content without being in breach of contract yourself.