Shipping Policy Generator
Publish shipping rules your customers can act on — processing times, carriers, international reach, duties and taxes, and what happens when parcels go missing.
What's included in every draft
Processing time and order-cut-off disclosure
Domestic and international shipping zones with estimates
Carrier list and tracking procedure
Duties, taxes, and customs treatment on international orders
Lost, delayed, and damaged parcel procedures
Address-accuracy responsibility and re-ship policy
Quality verification
Every document is verified for accuracy, completeness, and jurisdiction-specific requirements before delivery.
Jurisdiction-aware
180 jurisdictions including GDPR, UK GDPR, CCPA/CPRA, LGPD, PIPL, PDPA, PIPEDA, POPIA.
120+ languages
Translate policies into the languages your users actually read, with terminology tuned to local law.
Who needs this policy
Direct-to-consumer e-commerce brands
DTC brands shipping globally need clear cut-off times, carrier choices, and transparent international-customs handling to reduce support tickets.
Shopify, WooCommerce, and BigCommerce stores
Platform-hosted stores typically require a linked shipping policy page — the draft plugs directly into your theme’s footer policy slot.
Marketplaces and multi-vendor stores
Marketplaces need a platform-level shipping policy covering baseline rules, plus carve-outs where individual sellers set their own fulfilment terms.
Subscription-box and fulfilment businesses
Subscription boxes need schedule disclosures, skip/swap rules, and how shipping interacts with billing cycles.
Jurisdiction coverage
UK Consumer Rights Act 2015 and Consumer Contracts Regulations
This document is designed to align with the CRA 2015 requirement that goods be delivered within 30 days unless agreed otherwise, and the CCR 2013 disclosure rules around delivery charges, timing, and options before the customer places an order.
EU Consumer Rights Directive (2011/83/EU)
The PolicifyAI system outputs pre-contract delivery disclosures required by Article 6 — delivery charges, the delivery period, and any restrictions on where you ship — so the information is present before order confirmation.
US FTC Mail, Internet, or Telephone Order Rule
Compliance templates follow the FTC rule: ship within the time stated (or within 30 days if none is stated), notify customers of any delay, and offer the choice between waiting and a prompt refund.
International customs and Incoterms
Software-generated output addresses who is the importer of record, how duties and taxes are collected (DDP vs DAP), and clear warnings about customs delays outside the seller’s control.
How it works in five minutes
Describe your fulfilment model
Answer questions about warehouses, carriers, cut-off times, and which countries you ship to — domestic only, EU, worldwide, or a mix.
Set customs and duties handling
Choose DDP (you collect duties at checkout) or DAP (customer pays on delivery) and the draft will describe customs treatment accordingly.
Review the draft
The draft is verified for clarity, FTC and EU/UK disclosure compliance, and professional tone.
Publish in your store footer
Export or host the policy on a PolicifyAI-served URL and link from the footer and checkout pages of your store.
Frequently asked questions
Do platforms require a shipping policy?
Yes. Shopify, Etsy, Amazon, eBay and most marketplaces require a visible shipping policy before listing. It also reduces customer-support load when expectations are clear up-front.
Ready to draft your shipping policy?
Answer a short questionnaire. Download, publish, or host with PolicifyAI.
Last reviewed 17 April 2026.
PolicifyAI is not a law firm and does not provide legal advice. Generated policies are drafting starting points that require review by qualified counsel before publication or reliance.